Last updated: 22 September 2026
At PHLO Wellness, we only collect the information we need to manage your classes, communicate with you and help you participate safely.
What we collect
Depending on how you interact with PHLO, this may include your:
name, email address and phone/WhatsApp details;
class bookings, attendance and payment information;
newsletter preferences;
emergency contact details;
information you choose to share about injuries, pregnancy, health conditions or anything else relevant to participating safely in a PHLO class;
answers to your PHLO check-ins, such as how you're feeling in relation to energy, sleep, physical ease, headspace and wellbeing; and
photo/video preference.
Health information is considered sensitive personal information under Philippine data privacy law, so we only ask for information relevant to helping you participate safely.
How we use your information
We may use your information to:
manage bookings, class passes, payments and attendance;
contact you about your classes;
understand anything relevant to your safe participation;
contact your emergency contact or seek assistance if necessary;
send PHLO emails where you have signed up to receive them;
provide your PHLO check-in and help you notice changes over time; and
understand, in an aggregated or anonymised way, how PHLO can improve its classes and community.
We won't sell your personal information.
Who we use to help run PHLO
PHLO uses trusted services to manage its website, forms and communications, including Framer, Tally, MailerLite and Make.
Tally is used to collect your booking and intake information, including any health information you choose to provide.
Your intake information may also be stored in a private spreadsheet used by PHLO to manage client information and participation.
MailerLite and Make help manage PHLO's email communications. We do not intentionally add your health information to our marketing email lists.
These services may process relevant personal information on PHLO's behalf. We may also share information where required by law or where necessary in an emergency.
How long we keep it
We keep your health information and PHLO check-in responses for up to 3 months after your last class, so you don't need to complete a new intake form every time you visit.
If you return after more than 3 months, we'll ask you to complete a new form.
Booking and payment records may be kept for longer where needed for accounting, legal or legitimate business purposes.
Where information is no longer needed, we securely delete or anonymise it, unless a longer period is required by law or necessary in connection with a legal or safety-related matter.
Your choices and rights
You can ask PHLO about the personal information we hold about you or request that inaccurate information is corrected. Depending on the circumstances, you may also have rights to object to processing or request deletion or blocking of your information.
You can unsubscribe from PHLO marketing emails at any time.
Contact PHLO
PHLO Wellness
El Nido, Palawan, Philippines
Email: phlowellness@gmail.com